Al Habtoor Grand Beirut

The hotel is truly a five-star experience in every sense. From the very beginning, the check-in process set the tone for our stay, thanks to Manuella, who exemplified what it means to be a gracious and attentive host. Every detail throughout our stay reflected excellence—our room was amazing, the staff were exceptionally responsive and available within seconds whenever we needed assistance, and the overall comfort, combined with stunning views and outstanding facilities, created a flawless experience. This stay not only reinforced how memorable our previous visits had been but also cemented this hotel as our first choice whenever we come to Beirut. Beyond that, it has made the brand a priority for us wherever we travel. I would like to extend special recognition and heartfelt thanks to Manuella, without whom this experience would not have been the same. She is the primary reason behind the positive memories we take with us. Her professionalism, warmth, and dedication to guests make her a true role model—She turned our stay from excellent into truly exceptional.

I felt truly at home. I found an exceptional, well-organized team, always ready to help. The location is excellent. Parking is very good. Interior design is amazing, Food is delicious and the service is impeccable. Pool is clean. Massage is incredible. Thanks to the team, I traveled peacefully from the airport to the accommodation and from the accommodation back to the airport. I also traveled comfortably from the accommodation to an incredible event where I saw how wonderful the Lebanese people are. Also, thanks to the Al Habtoor team, I had an incredible trip to the Lebanon Mountains, to the Cedars of God Forest Reserve. Dear Manuela, Dear Ali, Dear Sara, Dear Christian: my thanks and best wishes go out to you and, through you, to the entire Al Habtoor team. Sending you hugs and kisses from Romania. Monica SIMIONESCU

During my first stay, Sara, the heart of the hotel, made us feel welcome from the very first moment. Her smile, patience, and attention to detail created a truly comforting atmosphere. She handled every request with grace and professionalism, making us feel cared for and appreciated. Thank you, Sara! On my second stay at this hotel, I was thoroughly impressed with the service, especially from Manuella at the reception. From the moment I arrived, she was incredibly welcoming and helpful. Manuella efficiently handled my check-in and provided all the information I needed about the hotel amenities. Throughout my stay, Manuella was always approachable and ready to assist with any questions I had. Her professionalism and friendly demeanor made a significant positive impact on my experience. It’s clear that she takes pride in her work and is dedicated to ensuring guests have a pleasant stay. I highly commend Manuella for her outstanding service and believe she is a valuable asset to the hotel. I would definitely recommend this hotel to others, largely due to the excellent service I received from her.

Wonderful experience a perfect blend of luxury and comfort. Warm hospitality made my experience truly special. The rooms were elegant, clean and the dining was exceptional. Every detail was carefully attended to especially the front office team made sure my stay was memorable. A special thanks to Manuella for her kindness. I highly recommend this hotel and look forward to come back

Everything was perfect, or to be more precise everything was made perfect. Sara, the guest relations manager made sure I was more than comfortable after I complained about a small thing in the room. I was upgraded to a suit, called personally from the GM and the staff made sure every day that I was satisfied with my stay. I’m a platinum member in many hotel chains, and I honestly never received such a royal treatment from any of them. Mind you, it was my first but surely not my last stay in this property. 5 stars indeed.